GTM Engineer & Operations

Join Plaud Inc. as a GTM Engineer B2B SaaS and help shape the future of AI-powered productivity tools for professionals worldwide. If you thrive at the intersection of AI, automation, and go-to-market strategy, this is your chance to make a global impact with a fast-growing, profitable company. ❖ About Plaud Inc. Plaud Inc. is redefining human–AI collaboration with next-generation note-taking and productivity solutions, trusted by over 1.5 million users since 2023. Headquartered in San Francisco and Delaware-incorporated, Plaud combines hardware and software innovation to capture, extract, and utilize intelligence from what people say, hear, see, and think. With rigorous compliance standards (ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, EN 18031), Plaud is committed to data security and privacy at every level. ❖ Why Join Plaud as a GTM Engineer B2B SaaS - Be part of a bootstrapped, profitable company with a $250M revenue run rate in just three years. - Define the next-gen paradigm for human-AI interaction and GTM automation. - Work hands-on with cutting-edge AI tools for Pro teams and drive Plaud’s global expansion. - Collaborate with passionate teammates who value innovation, customer success, and rapid learning. - Enjoy market-competitive compensation, global exposure, and a vibrant, creativity-driven culture. ❖ What You’ll Do As a GTM Engineer B2B SaaS, you will: - Set up, optimize, and maintain the full B2B GTM stack and integrations (HubSpot CRM, Clay, platform backend, support ticketing systems) for Plaud Team and Developer Platform. - Implement AI-driven lead routing and qualification systems—score inbound signups and automate routing to sales or self-serve based on fit signals. - Build AI inbound sales agents to handle prospect inquiries at scale, partnering with the B2B Sales Lead. - Establish developer platform support infrastructure, including support ticketing and AI-driven Tier 1 support to deflect common questions. - Build dashboards and funnel reports to track developer lead acquisition and conversion, collaborating with the data analytics team. ❖ Skills & Experience We Seek - 5–7 years of experience in GTM automation, integrations, and working across pre-sales, customer success, and support using SaaS/AI tools (HubSpot, Clay, Zapier, n8n, custom API/webhooks). - Proven track record building production-ready AI agents for GTM use cases (inbound sales qualification, Tier 1 support, outbound sequencing a plus). - Experience streamlining GTM workflows with AI to drive operational efficiency. - Strong data fluency—able to independently build dashboards and funnel reports (SQL, Metabase, Looker, or similar), define metrics, and interpret anomalies. - Technical proficiency to collaborate with engineering, debug logs, and improve AI agent responses. ❖ What We Offer - Meaningful ownership through an Employee Stock Ownership Plan (ESOP). - High-impact, product-driven environment where your work shapes the future of AI productivity. - Comprehensive health, dental, and vision insurance for employees and dependents, plus a 401(k) with company match. - Unlimited PTO, 13 paid holidays, 12 weeks fully paid parental leave, and a hybrid work model (minimum three in-office days per week). - Access to best-in-class AI tools (Cursor, GPT models, Gemini, Claude) and top-spec equipment, including Plaud devices. - Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity. Ready to define the future of GTM engineering in B2B SaaS and AI? If you’re passionate about building intelligent systems and want to make a real impact, apply now and join Plaud’s mission to amplify human intelligence. [META]: Join Plaud as a GTM Engineer B2B SaaS—drive AI-powered GTM automation, work with HubSpot, Clay, and shape the future of productivity tools.