Engineering Full-time
GTM Engineer
About the Role
Join Gradient Labs as a GTM Engineer and help redefine customer experience in financial services with cutting-edge AI. Be part of a fast-growing, expert team building the only AI operations agent designed specifically for high-stakes, complex customer queries in the financial sector.
❖ About Gradient Labs
Founded in 2023, Gradient Labs is transforming how financial services operate by delivering a unified AI agent that streamlines customer operations. Our team includes top talent from Monzo, Pleo, and Google, and we’re trusted by leading brands. We’re passionate about solving the toughest problems in AI and customer experience.
❖ Your Impact as a GTM Engineer
As a foundational GTM Engineer for our B2B SaaS business, you’ll drive our go-to-market strategy by owning the systems and signals that identify, segment, and engage our ideal customer profile (ICP). You’ll collaborate closely with Account Executives and Marketing to turn insights into a robust sales pipeline.
- Build highly qualified, targeted prospect lists for each segment, focusing on volume within a tightly defined ICP.
- Lead end-to-end outbound campaigns using tools like HubSpot, Clay, Apollo, Instantly, CommonRoom, and La Growth Machine, integrating email and LinkedIn for multi-touch outreach.
- Manage domains, deliverability, and reply handling, continuously auditing and optimizing outbound performance.
- Partner with sales to surface intent signals, prioritize accounts, and ensure every opportunity is maximized.
- Develop and refine scalable systems, connecting and improving our existing GTM stack for compounding results.
- Stay ahead of the curve by evaluating and implementing the latest GTM and AI tools, leveraging AI as a core part of your workflow.
❖ What You’ll Bring
- Deep understanding of enterprise sales, ideally from an early-stage startup environment.
- Hands-on experience with cold outbound using HubSpot, Clay, Apollo, Instantly, CommonRoom, and La Growth Machine.
- Strong systems-building mindset, able to turn fragmented processes into efficient, scalable workflows.
- Advanced AI fluency—comfortable prompting, building small agents, and integrating AI into daily tasks.
- Fast-paced, action-oriented approach with high ownership and accountability.
- Clear, concise communicator—your outbound copy and internal updates are structured and effective.
- Comfort working in ambiguity and thriving in a dynamic, early-stage environment.
❖ Why Gradient Labs?
This is a rare opportunity to join a mission-driven team at the forefront of AI-powered operations in financial services. You’ll solve new, complex challenges, work with innovative brands, and help shape the future of customer operations. If you’re passionate about GTM engineering, B2B SaaS, and leveraging tools like HubSpot and Clay to drive results, we want to hear from you.
Ready to make your mark as a GTM Engineer at Gradient Labs? Apply now and help us build the future of AI in financial services.
[META]: GTM Engineer role at Gradient Labs—drive B2B SaaS growth with AI, HubSpot, Clay, and outbound strategy. Join a top team shaping financial services.